Frequently Asked Questions

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  • General: Who are some of your clients?

    We serve a wide variety of clients, from early-stage startup founders, to managers within large enterprises, to management consultanting teams, to non-profit executives. Many of our clients have non-technical roles, and have either struggled with technical outsourcing before or had difficult experiences with internal IT resources.

  • Offering: Who owns the IP rights to my application?

    You own the rights to your concept, your application, and all user-generated data created through the app. Dplustech retains the ownership of the IP for our predesigned page and element templates that we use across multiple projects. More details on this distinction can be found in the client contract you can review before approving a build.

  • Offering: What are your design capabilities?

    Our approach aims to take the guesswork and back-and-forth out of design, so our clients can offer beautiful user interfaces without reinventing best-practices. To this end, we offer two approaches:

    - For clients that have existing wireframes or mockups, we can typically build to those exact specifications. We can also bring in external design help for projects that need a little extra polish.

  • Offering: Can you improve an existing application, rather than starting from scratch?

    Because we build on the Bubble development framework, we cannot easily pick up an application built in a traditional coding language (Java, Python, PHP) and make changes to the code directly. There are some cases where we can build standalone components in Bubble that interface with an existing app, either through API or by tapping into the original app's database. If your existing application is built in Bubble, we can add new features or updates to the tool, though it typically requires some time to get up to speed.

  • Process: What do I get when you finish my app?

    When you confirm your app and move to launch, we provide you with:

    A fresh copy of your live appication, on your domain (if you have one)

    Continued access to the project portal, where you can request any follow-on work you might need

  • Process: When do you invoice? Do you offer payment plans?

    We invoice for each development milestone up-front, and require payment to be submitted in full in order to start development. For example, a 3-week project will require one-third payment prior to starting development, the next third after a week, and the final third after two weeks. Each payment is subject to our money-back guarantee within the appropriate review window. We do not offer payment plans or equity compensation as they tend to complicate things.

  • Tech: Who are your developers?

    This is one of our primary differentiators from traditional development shops. Our Product Managers and builders have a wide variety of backgrounds, from design to finance. We are not conventional coders, but generalists who can discuss your project in plain English and offer insights to help you build the right tool.

  • Tech: Are you able to build mobile apps?

    Yes. The way we build native mobile apps is that we start with a web app, and then "wrap" it in a native iOS/Android wrapper. That means that when a user downloads your native app, the app will access all content through a web connection instead of storing it on the user's phone. The advantage of this approach is that you don't have to build and maintain separate iOS and Android apps, and that you don't have to go through the App Store's approval process every time you want to make changes. This approach is not ideal for apps that will require offline capabilities or accessing a mobile device's gyroscope or Bluetooth components.

  • Tech: What technical limitations do you have? What can you not make?

    While we can make the vast majority of applications you would expect to find on the web and in the app store, there are a few types of tools that are tricky for us to build. First, we cannot add to or edit existing code bases for tools written in traditional code, since we use a modern visual framework. Second, we cannot make apps that need to be operational without an internet connection. Third, we build apps that are accessed from a browser or mobile device, but cannot create software for other electronic devices (unless they can be operated through an API. If you're not sure whether we can do what you need, we would be happy to help find out!

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